Company Information

EZEN NETWORK LIMITED
22 NORTH HYDE ROAD, HAYES
GREATER LONDON, UB3 4ND, UK

Phone:

United Kingdom  +44 20 3575 1156
United States  +1 323 521 4621
Australia  +61 02 8205 3116

Factory:
Address:

Shenzhen Ezen Technology Co Ltd
302, Juhua Building, Yangmei Road
Shenzhen, CN 518129

Frequently Asked Questions

Which payment methods are accepted?
Checkout OutdoorRouter with Paypal

We accept payments from Paypal, Credit Card and Bank Wire.
Cash on delivery is not accepted for now.

PayPal is one of the largest online payment processors in the world. Paypal is easy to use and provides users with strong customer protection.

Bank Wire, also known as telegraphic transfer (T/T), is a traditional way to send money from one bank account to another bank account.

What are the delivery charges?

OutdoorRouter.com hires DHL, FedEx, and UPS shipping courier to process the shipments. The free shipping services cover over 40 countries including the USA, Southeast Asia, and European countries.

We guarantee the shipment will arrive safely in the destination country. You may need to pay the customs import tax which depends on the destination customs.

How long will delivery take?

The lead time is generally within 1~3 days after received your payment.

The transit period is within 3~5 days depends on destination countries. We provide you a tracking number after sent out and you can track the shipments online.

Track Your Order
How secure is shopping in the Online Shop?

OutdoorRouter.com uses SSL secure encryption to provide you a safe payment environment!

Paypal provides the highest level security to make your online shopping experiences safe and secure. It has been used and trusted by millions of eBay shoppers and other e-commerce buyers worldwide.

How to set up the router?

All the routers come with a printed quick guidance. You can find the URL address or scan the QR code to access their online manuals. Here are the links.

EZR33 – Outdoor Router
EZR23 – Indoor Router
EZR13 – Wi-Fi Extender

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